YOU ARE NOT SATISFIED OR YOUR MERCHANDISE IS DEFECTIVE:
In this case, you can, of course, exercise your 14-day right of return - calculated from the day of delivery. Simply write to us using the contact form or send us an email to info@adamivo-de.com - here we can record your request and coordinate the next steps quickly and easily. Please do not return goods without prior email notification to us, to ensure correct recording and allocation. Therefore, we will gladly provide you with the return address via email.



IMPORTANT NOTE REGARDING COMPLAINTS OR RETURNS:
In case of a complaint, return, or any other issue, please always contact us directly via email first. We guarantee to find a quick and straightforward solution together. A dispute through payment providers like PayPal or Klarna is never the fastest or best way, as such procedures or their processing can often take weeks or even months - which would not help any party involved. Customer satisfaction is our top priority, so we look forward to your email and resolving the problem.
Email: info@adamivo-de.com



NOTE:
Please return the goods to us in as clean and well-maintained condition as possible, with all accessories, and in the original packaging. Once the return has been received by us, we will refund the purchase amount using the same payment method you selected at the time of purchase. Please note that return processing can take up to 14 days after receipt.